From d06cfda63a4314f21aece6de5dd5d87946eb87b8 Mon Sep 17 00:00:00 2001 From: Charles Howard <96023061+charlesrhoward@users.noreply.github.com> Date: Tue, 18 Aug 2026 15:03:40 -0400 Subject: [PATCH] docs: publish current billing guide --- content/docs/plans-and-billing.mdx | 178 ++++++++++++++++++++++++----- content/docs/support.mdx | 10 +- content/docs/web/settings.mdx | 12 +- 3 files changed, 170 insertions(+), 30 deletions(-) diff --git a/content/docs/plans-and-billing.mdx b/content/docs/plans-and-billing.mdx index b251cbc..003525d 100644 --- a/content/docs/plans-and-billing.mdx +++ b/content/docs/plans-and-billing.mdx @@ -1,44 +1,165 @@ --- title: Plans & Billing -description: Mogplex plans and billing documentation is coming soon. This page is the stable home for plan, entitlement, usage, invoice, and billing setup docs. +description: Compare Mogplex plans and costs. Learn how to manage credit, payment methods, and invoices. --- import { Callout } from 'fumadocs-ui/components/callout'; -Mogplex plans and billing docs are coming soon. +Use this guide to choose a plan and understand each charge. For current account +details, open [Settings → Billing](https://mogplex.com/settings/billing). -This page is a placeholder so pricing, entitlement, usage-limit, invoice, and -billing setup links have a stable home while the billing surface ships. +## Individual plans - - Detailed plan comparison, account billing, included model usage, managed - sandbox access, usage limits, invoices, payment method management, and team - billing controls will be documented here when they are available. - +Each Individual plan includes one named user, parallel agent runs, Storage, and +a monthly inference-credit grant. + +| Plan | Monthly price | Annual price | Parallel agent runs | Storage | Inference credit each month | +| --- | ---: | ---: | ---: | ---: | ---: | +| Pro | $20 | $204 | 5 | 1 GB | $20 | +| Plus | $100 | $1,020 | 25 | 5 GB | $100 | +| Max | $200 | $2,040 | 50 | 10 GB | $200 | + +Annual plans save 15 percent. Stripe bills the full annual price once each year. +Mogplex adds the included inference credit each month. This also applies to +annual plans. + +Business and Enterprise plans use custom capacity, invoiced billing, and +contract terms. Email [enterprise@mogplex.com](mailto:enterprise@mogplex.com) +to discuss a company plan. + +See [Mogplex pricing](https://mogplex.com/pricing) for the public pricing page. + +## Inference credit + +$1 of inference credit pays for $1 of model usage at the model provider price. +Included credit resets each month. Purchased credit never expires. + +Billing offers these one-time purchases: + +- Pay $1 and get $1 of inference credit. +- Pay $10 and get $10 of inference credit. +- Pay $25 and get $25 of inference credit. +- Pay $100 and get $100 of inference credit. +- Pay $250 and get $250 of inference credit. +- Pay $500 and get $500 of inference credit. +- Pay $1,000 and get $1,000 of inference credit. + +Mogplex uses included credit before purchased credit. The **Available now** +amount excludes money reserved for work that is still in progress. + +To add credit: + +1. Open **Settings → Billing**. +2. Find **Add inference credit** below the current plan. +3. Select an amount. +4. Complete the Stripe checkout. + +The new balance appears after Stripe confirms the payment. + +## Hosted usage rates + +Mogplex shows recent usage costs in Billing. These costs use the available +inference-credit balance. + +| Usage | Rate | +| --- | ---: | +| Model inference | Model provider price, with no markup | +| Managed services | 1.25 times the provider cost | +| Sandbox runtime | $0.0075 per minute | +| Sandbox transfer | $0.19 per GB | + +Managed services include Trigger.dev, functions, email, storage operations, +and transfer. Mogplex charges for sandbox runtime only while a hosted sandbox +runs. +Snapshots also count toward Storage. + +If you add your own AI Gateway or model-provider key, that provider bills the +model calls. Mogplex still lists non-AI hosting costs separately. + +## Parallel agent runs -Mogplex is moving to managed billing for hosted work. That means hosted model -access and sandbox access come from the Mogplex account plan rather than -external model credentials or external sandbox accounts. +Parallel agent runs are active runs that work at the same time for one billing +account. Pending work does not use a run slot. -## What will live here +When all slots are in use, new work waits for a slot. A slot becomes available +when a run finishes or you stop one. -- plan tiers and included usage -- how hosted runs, CLI runs, and account usage are counted -- where admins manage payment methods and invoices -- how usage limits and overages behave -- how managed model and sandbox access are included in each plan -- which roles can view or change billing state +Billing shows the plan limit as a static entitlement. It does not show a live +usage meter. Use the active-run surfaces to see current work and find the +runs that use slots. -## What to use today +If your account can buy more parallel agent runs, Billing shows these recurring +add-ons: -- Use [Settings](/web/settings) for account setup, access tokens, - connections, and shared preferences. -- Use [Available Models](/web/models) for model availability, enabled models, - defaults, account access, and CLI sync behavior. -- Use [Observability](/web/observability) to inspect run health, model calls, - tokens, and estimated cost. -- Use [CLI Cost & Usage](/cli/reference/cost-and-usage) for local cockpit - token and cost reporting. +| Add-on | Price | +| --- | ---: | +| 10 more parallel agent runs | $5 per month, per quantity | +| 50 more parallel agent runs | $15 per month, per quantity | + +Some accounts cannot buy new parallel-run add-ons. Billing only shows the +actions available for the selected account. + +## Storage add-ons + +Storage add-ons increase retained storage. The plan stays the same. + +| Add-on | Price | +| --- | ---: | +| 1 GB | $2 per month, per quantity | +| 10 GB | $15 per month, per quantity | +| 50 GB | $60 per month, per quantity | +| 100 GB | $100 per month, per quantity | + +For each capacity change, Billing shows the new limit, monthly change, amount +due now, and effective date before confirmation. Increases take effect after +payment. Decreases and cancellations take effect at the end of the billing +period. + +## Manage the subscription + +The current-plan card shows: + +- the monthly plan cost +- whether Stripe bills the plan monthly or yearly +- the next due date +- the plan's parallel-run capacity +- the protected payment-method summary +- recent invoices + +For an annual plan, **Monthly plan cost** shows the annual price divided by 12. +Stripe still bills the full annual amount on the due date. + +Select **Manage plan** to open the Stripe billing portal. Use the portal to +change or cancel the plan. Plan changes and cancellations take effect at the +end of the current billing period. + +## Payment methods and invoices + +Mogplex shows only the card brand, last four digits, and expiration date. It +does not display or store the full card number in the Billing page. + +Select **Update payment method** to make changes in Stripe. Mogplex creates an +invoice for each plan payment, add-on payment, and inference-credit payment. + +Billing shows the latest 20 invoices. Select an invoice number to open its +hosted invoice or PDF. Select **View all invoices** to open the complete Stripe +history. + +Only the personal account owner or a company owner or admin can manage billing. +Other company members cannot view protected card and invoice details. + +## Get billing help + +Email [support@mogplex.com](mailto:support@mogplex.com) for billing help. Include +the account name, invoice number, charge date, and charge amount when available. +Do not send a full card number, security code, password, API key, or access +token. + + + Billing follows the personal or company account selected in Mogplex. Confirm + the account name at the top of Billing before you report an invoice that you + cannot find or an incorrect balance. + ## Read next @@ -47,4 +168,5 @@ external model credentials or external sandbox accounts. + diff --git a/content/docs/support.mdx b/content/docs/support.mdx index 928d735..9d102a0 100644 --- a/content/docs/support.mdx +++ b/content/docs/support.mdx @@ -13,6 +13,7 @@ repo coverage, routing, execution, and local CLI state. | Symptom | Start here | | --- | --- | +| A charge, invoice, credit balance, payment method, or due date looks wrong | [Plans & Billing](/plans-and-billing), then email [support@mogplex.com](mailto:support@mogplex.com) | | Repo is visible but GitHub events do not start work | [GitHub](/integrations/github) and [Installations](/web/installations) | | A model is missing from a picker or CLI run | [Available Models](/web/models) and [Model Selection and Cost](/guides/model-selection-and-cost) | | Hosted run cannot call an external service | [Connections and MCP](/configure-and-extend/connections-and-mcp), [Settings](/web/settings#connections), and [Connection Scope and Overrides](/web/guides/connection-scope-and-overrides) | @@ -60,10 +61,17 @@ When you ask someone else to help diagnose a Mogplex issue, include: - the first error message, status, or failed API response, not only the last retry +For billing help, include the account name, invoice number, charge date, and +charge amount when available. Do not send a full card number, security code, +password, API key, or access token. + +Email [support@mogplex.com](mailto:support@mogplex.com) after you collect these +details. + ## Docs issues The docs source lives in -[webrenew/mogplex-docs](https://github.com/webrenew/mogplex-docs). If a page is +[Mogplex/docs](https://github.com/Mogplex/docs). If a page is stale, missing a route, or points at the wrong product surface, use the page's GitHub link or the repository itself as the source path for a docs fix. diff --git a/content/docs/web/settings.mdx b/content/docs/web/settings.mdx index 5781d19..065db26 100644 --- a/content/docs/web/settings.mdx +++ b/content/docs/web/settings.mdx @@ -101,7 +101,17 @@ normal hosted work. If a model picker is empty or a sandbox cannot launch because access is missing, check the account plan or entitlement state before editing agents, prompts, or repo launch settings. -See [Plans & Billing](/plans-and-billing) for the stable billing entry point. +The Billing section shows the monthly plan cost, next due date, protected card +summary, and recent invoices. It also lets an authorized owner or admin update +the payment method, open the complete invoice history, buy inference credit, +and manage available capacity add-ons. + +The plan's parallel-run value is a static entitlement, not a live usage meter. +Use the active-run surfaces to see current work. New work waits when all run +slots are in use. + +See [Plans & Billing](/plans-and-billing) for current prices, credit rules, +capacity definitions, invoices, payment methods, and billing support. ## GitHub App coverage details