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Platform API version: 10706

Major Changes (86 changes)

/api/v2/conversations/chats/{conversationId}/messages/{messageId} (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/messages/{messageId} was removed

/api/v2/conversations/chats/{conversationId}/messages (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/messages was removed

/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/messages was removed

/api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/communications/{communicationId}/typing was removed

/api/v2/conversations/chats (1 change)

  • Path /api/v2/conversations/chats was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/replace was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapupcodes was removed

/api/v2/conversations/chats/{conversationId} (1 change)

  • Path /api/v2/conversations/chats/{conversationId} was removed

/api/v2/conversations/chats/{conversationId}/recordingstate (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/recordingstate was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/attributes was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/wrapup was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId} (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId} was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId} (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId} was removed

/api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup (1 change)

  • Path /api/v2/conversations/chats/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup was removed

/api/v2/webchat/guest/conversations (1 change)

  • Path /api/v2/webchat/guest/conversations was removed

/api/v2/webchat/deployments/{deploymentId} (1 change)

  • Path /api/v2/webchat/deployments/{deploymentId} was removed

/api/v2/webchat/deployments (1 change)

  • Path /api/v2/webchat/deployments was removed

/api/v2/webchat/settings (1 change)

  • Path /api/v2/webchat/settings was removed

/api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId} (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/mediarequests/{mediaRequestId} was removed

/api/v2/webchat/guest/conversations/{conversationId}/mediarequests (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/mediarequests was removed

/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId} was removed

/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/messages was removed

/api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/members/{memberId}/typing was removed

/api/v2/webchat/guest/conversations/{conversationId}/members (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/members was removed

/api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId} (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/messages/{messageId} was removed

/api/v2/webchat/guest/conversations/{conversationId}/messages (1 change)

  • Path /api/v2/webchat/guest/conversations/{conversationId}/messages was removed

/api/v2/widgets/deployments/{deploymentId} (1 change)

  • Path /api/v2/widgets/deployments/{deploymentId} was removed

/api/v2/widgets/deployments (1 change)

  • Path /api/v2/widgets/deployments was removed

POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query (1 change)

  • Has been deprecated

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Has been deprecated

DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Has been deprecated

PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Has been deprecated

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits (1 change)

  • Has been deprecated

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits (1 change)

  • Has been deprecated

PUT /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values (1 change)

  • Has been deprecated

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query (1 change)

  • Has been deprecated

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans (1 change)

  • Has been deprecated

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans (1 change)

  • Has been deprecated

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Has been deprecated

DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Has been deprecated

PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Has been deprecated

BlendingSettings (1 change)

  • Model BlendingSettings was removed

MediaTranscription (1 change)

  • Model MediaTranscription was removed

WebChatConversation (1 change)

  • Model WebChatConversation was removed

WebChatMemberInfo (1 change)

  • Model WebChatMemberInfo was removed

WebChatMessage (1 change)

  • Model WebChatMessage was removed

WebChatMessageEntityList (1 change)

  • Model WebChatMessageEntityList was removed

CreateWebChatMessageRequest (1 change)

  • Model CreateWebChatMessageRequest was removed

WebChatTyping (1 change)

  • Model WebChatTyping was removed

ChatConversation (1 change)

  • Model ChatConversation was removed

ChatConversationEntityListing (1 change)

  • Model ChatConversationEntityListing was removed

ChatMediaParticipant (1 change)

  • Model ChatMediaParticipant was removed

CreateWebChatRequest (1 change)

  • Model CreateWebChatRequest was removed

CreateWebChatConversationResponse (1 change)

  • Model CreateWebChatConversationResponse was removed

CreateWebChatConversationRequest (1 change)

  • Model CreateWebChatConversationRequest was removed

GuestMemberInfo (1 change)

  • Model GuestMemberInfo was removed

WebChatRoutingTarget (1 change)

  • Model WebChatRoutingTarget was removed

WebChatConfig (1 change)

  • Model WebChatConfig was removed

WebChatDeployment (1 change)

  • Model WebChatDeployment was removed

WebChatDeploymentEntityListing (1 change)

  • Model WebChatDeploymentEntityListing was removed

WebChatSettings (1 change)

  • Model WebChatSettings was removed

WebChatGuestMediaRequest (1 change)

  • Model WebChatGuestMediaRequest was removed

WebChatGuestMediaRequestEntityList (1 change)

  • Model WebChatGuestMediaRequestEntityList was removed

WebChatMemberInfoEntityList (1 change)

  • Model WebChatMemberInfoEntityList was removed

WidgetClientConfig (1 change)

  • Model WidgetClientConfig was removed

WidgetClientConfigThirdParty (1 change)

  • Model WidgetClientConfigThirdParty was removed

WidgetClientConfigV1 (1 change)

  • Model WidgetClientConfigV1 was removed

WidgetClientConfigV1Http (1 change)

  • Model WidgetClientConfigV1Http was removed

WidgetClientConfigV2 (1 change)

  • Model WidgetClientConfigV2 was removed

WidgetDeployment (1 change)

  • Model WidgetDeployment was removed

WidgetDeploymentEntityListing (1 change)

  • Model WidgetDeploymentEntityListing was removed

Timeseries (1 change)

  • Model Timeseries was removed

Weeks (1 change)

  • Model Weeks was removed

Limit (1 change)

  • Enum value admin.notice was removed from property namespace

PolicyActions (1 change)

  • Property mediaTranscriptions was removed

CrossPlatformPolicyActions (1 change)

  • Property mediaTranscriptions was removed

ApprovalNamespace (1 change)

  • Enum value admin.notice was removed from property namespace

LimitChangeRequestDetails (1 change)

  • Enum value admin.notice was removed from property namespace

StatusChange (1 change)

  • Enum value admin.notice was removed from property namespace

ArchitectJobMessage (3 changes)

  • dateTime has been made readonly
  • type has been made readonly
  • text has been made readonly

ContinuousForecastGetSessionResponse (1 change)

  • Property forecastDataState was removed

Daily (1 change)

  • Property downloadResult was changed from Timeseries[] to ContinuousForecastTimeSeries[]

QuarterHourly (1 change)

  • Property downloadResult was changed from Timeseries[] to ContinuousForecastTimeSeries[]

Weekly (1 change)

  • Property downloadResult was changed from Timeseries[] to ContinuousForecastTimeSeries[]

Minor Changes (107 changes)

/api/v2/dependencies/type/{entityType}/id/{entityId}/connections/requires (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/dependencies/type/{entityType}/id/{entityId}/connections/requiredby (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/dependencies/type/{entityType}/id/{entityId}/connections/requiredbycounts (2 changes)

  • Path was added
  • Operation GET was added

PUT /api/v2/recordings/deletionprotection (1 change)

  • Response 200 was added

/api/v2/speechandtextanalytics/topics/generatedphrases/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/speechandtextanalytics/topics/generatedphrases/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/historical/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/historical/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/forecast/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/forecast/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/snapshot/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/workforcemanagement/businessunits/{businessUnitId}/mainforecast/continuousforecast/session/export/snapshot/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/casemanagement/cases/{caseId}/owner (2 changes)

  • Path was added
  • Operation PATCH was added

/api/v2/casemanagement/cases/query/jobs/{jobId} (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/casemanagement/cases/query/jobs/{jobId}/results (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/casemanagement/cases/query/jobs (2 changes)

  • Path was added
  • Operation POST was added

/api/v2/intents/customerintents/bulk/retrieve (2 changes)

  • Path was added
  • Operation POST was added

Limit (1 change)

  • Enum value organization.notice was added to property namespace

AgenticVirtualAgentDynamicTurnInstructions (1 change)

  • Model was added

AgenticVirtualAgentRepetitionCheck (1 change)

  • Model was added

AgenticVirtualAgentTargetDefinition (1 change)

  • Model was added

AgenticVirtualAgentTargetReferenceDefinition (1 change)

  • Model was added

ReportingTurnAction (6 changes)

  • Enum value CreateConversationAttributeAction was added to property actionType
  • Enum value GetConversationAttributeAction was added to property actionType
  • Enum value GetConversationAttributesAction was added to property actionType
  • Enum value UpdateConversationAttributeAction was added to property actionType
  • Enum value FindDivisionAction was added to property actionType
  • Enum value FindDivisionsAction was added to property actionType

EmailSummarySettingsEntity (1 change)

  • id is no longer readonly

RefinementSettingEntity (1 change)

  • id is no longer readonly

SummarySettingEntity (1 change)

  • id is no longer readonly

OutboundBlendingSettings (1 change)

  • Model was added

Case (1 change)

  • Optional property failureReason was added

FailureReason (1 change)

  • Model was added

Stage (2 changes)

  • Enum value Failed was added to property status
  • Optional property failureReason was added

Step (2 changes)

  • Enum value Failed was added to property status
  • Optional property failureReason was added

ConversationMessagingChannel (1 change)

  • Enum value LinkedIn was added to property platform

ConversationMessagingFromRecipient (1 change)

  • Optional property externalContactDivisionId was added

ConversationMessagingToRecipient (1 change)

  • Optional property externalContactDivisionId was added

DependencyEntity (1 change)

  • Model was added

DependencyEntityListing (1 change)

  • Model was added

DependencyCount (1 change)

  • Model was added

CampaignRuleAction (1 change)

  • Enum value setCampaignReservation was added to property actionType

CampaignRuleWarningParameters (1 change)

  • Enum value setCampaignReservation was added to property actionType

ReplacementTerm (1 change)

  • Enum value WHATSAPP was added to property type

SocialHandle (1 change)

  • Enum value WHATSAPP was added to property type

JourneyViewChartDisplayAttributes (1 change)

  • Optional property secondaryMetricsTitle was added

AccessRestriction (1 change)

  • Model was added

ApprovalNamespace (1 change)

  • Enum value organization.notice was added to property namespace

LimitChangeRequestDetails (1 change)

  • Enum value organization.notice was added to property namespace

StatusChange (1 change)

  • Enum value organization.notice was added to property namespace

FailedDeleteProtectionUpdate (1 change)

  • Model was added

ManageDeleteProtectionResult (1 change)

  • Model was added

IntentClassifierInfo (1 change)

  • Model was added

SocialMediaAsyncAggregationQuery (2 changes)

  • Enum value reposts was added to property groupBy
  • Enum value saves was added to property groupBy

SocialMediaQueryPredicate (2 changes)

  • Enum value reposts was added to property dimension
  • Enum value saves was added to property dimension

EngagementFilter (1 change)

  • Model was added

GenAIPhrasesJob (1 change)

  • Model was added

GenAIPhrasesJobs (1 change)

  • Model was added

GenAIPhrasesJobRequest (1 change)

  • Model was added

GenAIPhrasesJobTopic (1 change)

  • Model was added

UnifiedCommunicationsIntegration (1 change)

  • Enum value RingCentral was added to property integrationPresenceSource

UserSearchRequest (1 change)

  • Enum value RingCentral was added to property integrationPresenceSource

ArchitectJobMessage (2 changes)

  • Enum value Unknown was added to property type
  • Optional property details was added

ArchitectJobMessageDetail (1 change)

  • Model was added

AggregatedHistoricalExportJobStatus (1 change)

  • Model was added

CsvExportErrorDetails (1 change)

  • Model was added

AggregatedHistoricalExportJobResponse (1 change)

  • Model was added

AggregatedExportJobRequest (1 change)

  • Model was added

AggregatedSessionExportJobStatus (1 change)

  • Model was added

AggregatedSessionExportJobResponse (1 change)

  • Model was added

AggregatedSnapshotExportJobStatus (1 change)

  • Model was added

AggregatedSnapshotExportJobResponse (1 change)

  • Model was added

AggregatedExportSnapshotJobRequest (1 change)

  • Model was added

LearningAssignment (1 change)

  • Optional property dateCompleted was added

CaseOwnerUpdate (1 change)

  • Model was added

CaseQueryJobError (1 change)

  • Model was added

CaseQueryJobResponse (1 change)

  • Model was added

CaseQueryJobResultsResponse (1 change)

  • Model was added

CaseQueryJobCreate (1 change)

  • Model was added

CaseQueryJobFilter (1 change)

  • Model was added

CaseQueryJobSort (1 change)

  • Model was added

BatchGetCustomerIntentsRequest (1 change)

  • Model was added

ContinuousForecastTimeSeries (1 change)

  • Model was added

ContinuousForecastWeeks (1 change)

  • Model was added

SessionPlanningGroups (1 change)

  • Model was added

Point Changes (15 changes)

POST /api/v2/speechandtextanalytics/topics/testphrase/jobs (1 change)

  • Summary was changed

PATCH /api/v2/users/{userId} (1 change)

  • Description was changed

POST /api/v2/workforcemanagement/businessunits/{businessUnitId}/timeofflimits/values/query (1 change)

  • Summary was changed

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Description was changed

DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Summary was changed

PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId} (1 change)

  • Description was changed

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits (1 change)

  • Description was changed

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits (1 change)

  • Description was changed

PUT /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/{timeOffLimitId}/values (1 change)

  • Description was changed

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeofflimits/values/query (1 change)

  • Summary was changed

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans (1 change)

  • Summary was changed

POST /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans (1 change)

  • Summary was changed

GET /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Summary was changed

DELETE /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Summary was changed

PATCH /api/v2/workforcemanagement/managementunits/{managementUnitId}/timeoffplans/{timeOffPlanId} (1 change)

  • Summary was changed