diff --git a/apps/web/src/command-palette-actions.test.ts b/apps/web/src/command-palette-actions.test.ts
index 2f3734bd8..0d7d05dcf 100644
--- a/apps/web/src/command-palette-actions.test.ts
+++ b/apps/web/src/command-palette-actions.test.ts
@@ -136,10 +136,4 @@ describe("runActionCommand", () => {
     await runActionCommand("go-workbenches", ctx);
     expect(navigated).toEqual(["/w"]);
   });
-
-  test("go-insights navigates to /insights", async () => {
-    const { ctx, navigated } = context({ path: "/" });
-    await runActionCommand("go-insights", ctx);
-    expect(navigated).toEqual(["/insights"]);
-  });
 });
diff --git a/apps/web/src/command-palette-actions.ts b/apps/web/src/command-palette-actions.ts
index 8b627d1c1..803b17363 100644
--- a/apps/web/src/command-palette-actions.ts
+++ b/apps/web/src/command-palette-actions.ts
@@ -44,8 +44,7 @@ export type ActionCommandId =
   | "toggle-theme"
   | "close-canvas"
   | "talk-to-myra"
-  | "go-workbenches"
-  | "go-insights";
+  | "go-workbenches";
 
 export type ActionCommand = {
   readonly id: ActionCommandId;
@@ -85,11 +84,6 @@ export const ACTION_COMMANDS: readonly ActionCommand[] = [
     title: "Go to workbenches",
     subtitle: "Home · conversation list",
   },
-  {
-    id: "go-insights",
-    title: "Go to insights",
-    subtitle: "Settings · still routable",
-  },
 ];
 
 export type ActionCommandContext = {
@@ -148,9 +142,5 @@ export async function runActionCommand(
       ctx.navigate(WORKBENCH_PATH_PREFIX);
       return;
     }
-    case "go-insights": {
-      ctx.navigate("/insights");
-      return;
-    }
   }
 }
diff --git a/apps/web/src/insights-api.ts b/apps/web/src/insights-api.ts
index 11c6c2f24..1adebbdf4 100644
--- a/apps/web/src/insights-api.ts
+++ b/apps/web/src/insights-api.ts
@@ -77,3 +77,43 @@ const TOP_LEVEL_RUNS_LIMIT = 100;
 export function insightsTopLevelRunsPath(tenantId: string): string {
   return `/api/tenants/${tenantId}/workflows/runs?limit=${TOP_LEVEL_RUNS_LIMIT}`;
 }
+
+/** One run's event log, from the stock
+ * `GET /workflows/runs/:runId/events` route. `body` is left unparsed
+ * (`unknown`) since its shape varies by event type — `runFailureMessage`
+ * below is the one place that reaches into it. */
+export const RunEventSchema = type({
+  seq: "number",
+  type: "string",
+  body: "unknown",
+});
+
+export const RunEventsSchema = type({
+  runId: "string",
+  events: RunEventSchema.array(),
+});
+export type RunEvent = typeof RunEventSchema.infer;
+export type RunEvents = typeof RunEventsSchema.infer;
+
+export function insightsRunEventsPath(tenantId: string, runId: string): string {
+  return `/api/tenants/${tenantId}/workflows/runs/${encodeURIComponent(runId)}/events`;
+}
+
+/** The failed run's own explanation: the last `RunFailed`/`StepFailed`
+ * event's `error.message`, read defensively since `body` is unparsed. Null
+ * when no failure event carries a message — the caller falls back to a
+ * generic notice rather than showing nothing. */
+export function runFailureMessage(events: readonly RunEvent[]): string | null {
+  for (let i = events.length - 1; i >= 0; i--) {
+    const event = events[i];
+    if (event === undefined) continue;
+    if (event.type !== "RunFailed" && event.type !== "StepFailed") continue;
+    const body = event.body;
+    if (typeof body !== "object" || body === null) continue;
+    const error = (body as Record<string, unknown>)["error"];
+    if (typeof error !== "object" || error === null) continue;
+    const message = (error as Record<string, unknown>)["message"];
+    if (typeof message === "string") return message;
+  }
+  return null;
+}
diff --git a/apps/web/src/pages/insights-page.tsx b/apps/web/src/pages/insights-page.tsx
index 1d0ecfb20..8d5308d9b 100644
--- a/apps/web/src/pages/insights-page.tsx
+++ b/apps/web/src/pages/insights-page.tsx
@@ -38,7 +38,14 @@ import { workbenchesQueryKey, listWorkbenches } from "@/chat/workbench-tenants";
 import { useBench } from "../bench-context";
 import { resolveWorkbenchInsightsScope } from "../insights-workbench-scope";
 import { parseInsightsPath } from "../insights-path";
-import { insightsTopLevelRunsPath, TopLevelRunsSchema, type InsightsRun } from "../insights-api";
+import {
+  insightsTopLevelRunsPath,
+  insightsRunEventsPath,
+  RunEventsSchema,
+  runFailureMessage,
+  TopLevelRunsSchema,
+  type InsightsRun,
+} from "../insights-api";
 import {
   computeInsightsStats,
   durationLabel,
@@ -496,7 +503,77 @@ export function InsightsRunsHistory({
   );
 }
 
-export function InsightsRunDetail({ run }: { readonly run: InsightsRun | null }) {
+/** The failed run's own explanation plus a link to its full event log,
+ * fetched from the stock `GET .../runs/:runId/events` route only for a
+ * failed run — a healthy run has nothing to explain. */
+function RunFailureDetail({
+  tenantId,
+  runId,
+}: {
+  readonly tenantId: string;
+  readonly runId: string;
+}) {
+  const events = useAPIQuery(insightsRunEventsPath(tenantId, runId), RunEventsSchema);
+  const [showEvents, setShowEvents] = useState(false);
+
+  if (events.kind === "loading") return <Skeleton className="h-24 w-full" />;
+  if (events.kind !== "ready") {
+    return (
+      <RichEmptyState
+        title="Couldn't load this run's events"
+        description="Something went wrong on our side. Try again in a moment."
+        {...(events.kind === "error"
+          ? { actions: [{ label: "Retry", onClick: events.retry }] }
+          : {})}
+      />
+    );
+  }
+
+  const message = runFailureMessage(events.data.events);
+
+  return (
+    <section className="insights-panel">
+      <h3>Failure</h3>
+      <p className="text-sm text-destructive">
+        {message ?? "This run failed, but no event carried a specific error message."}
+      </p>
+      <button
+        type="button"
+        className="font-semibold text-primary-emphasis"
+        onClick={() => setShowEvents((value) => !value)}
+      >
+        {showEvents ? "Hide events" : "View events"}
+      </button>
+      {showEvents ? (
+        <Table aria-label="Run events" className="insights-data-table">
+          <TableHeader>
+            <TableRow>
+              <TableHead>Seq</TableHead>
+              <TableHead>Type</TableHead>
+            </TableRow>
+          </TableHeader>
+          <TableBody>
+            {events.data.events.map((event) => (
+              <TableRow key={event.seq}>
+                <TableCell>{event.seq}</TableCell>
+                <TableCell>{event.type}</TableCell>
+              </TableRow>
+            ))}
+          </TableBody>
+        </Table>
+      ) : null}
+    </section>
+  );
+}
+
+export function InsightsRunDetail({
+  run,
+  tenantId,
+}: {
+  readonly run: InsightsRun | null;
+  readonly tenantId: string | null;
+}) {
+  const failed = run !== null && insightsRunStatus(run) === "failed";
   return (
     <div className="flex h-full min-h-0 flex-col">
       <StageTopBar
@@ -526,6 +603,9 @@ export function InsightsRunDetail({ run }: { readonly run: InsightsRun | null })
                 description="This run may have fallen out of the 100 most recent, or it never existed."
               />
             ) : null}
+            {failed && tenantId !== null ? (
+              <RunFailureDetail tenantId={tenantId} runId={run.id} />
+            ) : null}
           </div>
         </PageShell>
       </div>
@@ -537,6 +617,7 @@ export function InsightsPage({
   path,
   runs,
   routines,
+  tenantId = null,
 }: {
   readonly path: string;
   readonly runs: APIQuery<{
@@ -544,6 +625,7 @@ export function InsightsPage({
     nextCursor: string | null;
   }>;
   readonly routines: APIQuery<readonly ScheduledWorkflowDefinition[]>;
+  readonly tenantId?: string | null;
 }) {
   const navigate = useNavigate();
   const { mode, runId } = parseInsightsPath(path);
@@ -569,7 +651,7 @@ export function InsightsPage({
 
   if (mode === "run" && runId !== null) {
     const run = runsData.find((r) => r.id === runId) ?? null;
-    return <InsightsRunDetail run={run} />;
+    return <InsightsRunDetail run={run} tenantId={tenantId} />;
   }
 
   if (mode === "runs") {
@@ -728,7 +810,14 @@ export function InsightsRoute({ path }: { readonly path?: string }) {
     );
   }
 
-  return <InsightsPage path={currentPath} runs={runsForPage} routines={routinesForPage} />;
+  return (
+    <InsightsPage
+      path={currentPath}
+      runs={runsForPage}
+      routines={routinesForPage}
+      tenantId={selectedTenantId}
+    />
+  );
 }
 
 /** Resolves the workbench-scoped route's own workbench list — split out of
diff --git a/apps/web/src/pages/tools-page.tsx b/apps/web/src/pages/tools-page.tsx
index 0aa22c6de..923a822bf 100644
--- a/apps/web/src/pages/tools-page.tsx
+++ b/apps/web/src/pages/tools-page.tsx
@@ -59,6 +59,9 @@ export function ToolsPage({ tenantId }: { readonly tenantId: string | null }) {
           />
         ) : (
           <div className="px-4 pb-5 sm:px-7">
+            <p className="mb-3 text-sm text-muted-foreground">
+              Packages are read-only here — deploy an agent to add or change one.
+            </p>
             <Table aria-label="Tools">
               <TableHeader>
                 <TableRow>
diff --git a/apps/web/src/settings/account-section.tsx b/apps/web/src/settings/account-section.tsx
index 7ce720376..218efef03 100644
--- a/apps/web/src/settings/account-section.tsx
+++ b/apps/web/src/settings/account-section.tsx
@@ -3,9 +3,9 @@
 // readout as before tucked below as a quieter subsection (still read-only —
 // there is no native profile-update route; see `vendor/intx/hub-api/src/
 // routes` — only tenants and principals carry a PATCH), an Appearance card
-// wired to `@corbits/react-ui`'s three-state ThemeProvider, and an Agent
-// card whose Timezone row is display-only until a hub preference store
-// exists to write it to.
+// wired to `@corbits/react-ui`'s three-state ThemeProvider. The Agent card
+// (a display-only Timezone row) was removed — nothing there could be
+// changed until a hub preference store exists to write it to.
 
 import {
   Avatar,
@@ -50,7 +50,6 @@ export function AccountSection({ onSignOut }: { readonly onSignOut?: () => void
         )}
       </QueryView>
       <AppearanceSection />
-      <AgentGeneralSection />
     </>
   );
 }
@@ -188,20 +187,3 @@ export function AppearanceSection() {
     </SettingsPanel>
   );
 }
-
-/** Timezone row: display-only, derived from the browser — there is no hub
- * preference store yet for a per-user timezone override, so this shows the
- * auto-detected zone honestly instead of a dropdown that saves nothing. */
-export function AgentGeneralSection() {
-  const timezone = Intl.DateTimeFormat().resolvedOptions().timeZone;
-  return (
-    <SettingsPanel title={SETTINGS_STRINGS.generalAgentGroupTitle}>
-      <div className="settings-form-field settings-form-field-inline">
-        <span>{SETTINGS_STRINGS.agentTimezoneLabel}</span>
-        <span className="settings-static-value">
-          {SETTINGS_STRINGS.agentTimezoneAutoDetect(timezone)}
-        </span>
-      </div>
-    </SettingsPanel>
-  );
-}
diff --git a/apps/web/src/settings/index.ts b/apps/web/src/settings/index.ts
index fd325b8a8..f60e17c54 100644
--- a/apps/web/src/settings/index.ts
+++ b/apps/web/src/settings/index.ts
@@ -3,12 +3,7 @@ export type { SettingsContext, SettingsSection, SettingsSectionGroup } from "./s
 
 export { resolveSettingsSectionGroups, insertEveryoneSections } from "./section-registry";
 
-export {
-  AccountSection,
-  AccountSectionView,
-  AppearanceSection,
-  AgentGeneralSection,
-} from "./account-section";
+export { AccountSection, AccountSectionView, AppearanceSection } from "./account-section";
 // NotificationsSection is not exported: it is draft-only and not in the
 // registry. Re-export when a preference store backs it.
 export { AuditSection } from "./audit-section";
diff --git a/apps/web/src/settings/strings.ts b/apps/web/src/settings/strings.ts
index ba2d0ff09..fc7ad7829 100644
--- a/apps/web/src/settings/strings.ts
+++ b/apps/web/src/settings/strings.ts
@@ -46,10 +46,6 @@ export const SETTINGS_STRINGS = {
   themeLight: "Light",
   themeDark: "Dark",
 
-  generalAgentGroupTitle: "Agent",
-  agentTimezoneLabel: "Timezone",
-  agentTimezoneAutoDetect: (timezone: string) => `Auto-detect (${timezone})`,
-
   peopleSectionTitle: "People",
   peopleSectionDescription: "Everyone with a seat on this workbench.",
   peopleLoadError: "this workbench's people",
diff --git a/apps/web/src/shell/first-run-tour.tsx b/apps/web/src/shell/first-run-tour.tsx
index 7b97be484..c71e7b499 100644
--- a/apps/web/src/shell/first-run-tour.tsx
+++ b/apps/web/src/shell/first-run-tour.tsx
@@ -42,12 +42,6 @@ const STEPS: readonly Step[] = [
     content: "Spin up a new workbench whenever you need a fresh conversation.",
     placement: "bottom",
   },
-  {
-    target: '[data-tour="composer"]',
-    title: "Talk to your agent",
-    content: "Type here to send a message, share files, or @mention another agent.",
-    placement: "top",
-  },
   {
     target: '[data-tour="settings-button"]',
     title: "Settings",