Issues

As a user, I might want to reopen a ticket to a similar or same issue I am having that is already marked as solved but the solution or method of fixing didn't work for me

enhancement

Feature

#11

· archBluewolf opened

on Sep 11, 2026

[Feature]: As a user, I might see issues I once had and found a way to solve it and try and help other users out, even if I am not a technician.

enhancement

Feature

#10

· archBluewolf opened

on Sep 11, 2026

·

#Sprint 2: Week 7

as a user, I would llike to see constant updates on my issue. Preferably see what the technicians are doing to my machine.

enhancement

Feature

#9

· sudo-ag opened

on Sep 10, 2026

·

#Sprint 2: Week 7

As a student, I want to indicate whether my issue has been resolved, so that my issue does not get closed before it is fully resolved.

enhancement

Feature

#8

· annasehgal opened

on Sep 10, 2026

·

#Sprint 2: Week 7

As a Employee, I want to download and install approved software, so that I can perform my assigned tasks.

enhancement

Feature

#7

· annasehgal opened

on Sep 10, 2026

·

#Sprint 2: Week 7

As a User, I want to get updates on my ticket progress, so that I can keep track of my ticket.

enhancement

Feature

#6

· annasehgal opened

on Sep 10, 2026

·

#Sprint 2: Week 7

Navigation Menu

Uh oh!

All issues

As a user, I might want to reopen a ticket to a similar or same issue I am having that is already marked as solved but the solution or method of fixing didn't work for me

[Feature]: As a user, I might see issues I once had and found a way to solve it and try and help other users out, even if I am not a technician.

as a user, I would llike to see constant updates on my issue. Preferably see what the technicians are doing to my machine.

As a student, I want to indicate whether my issue has been resolved, so that my issue does not get closed before it is fully resolved.

As a Employee, I want to download and install approved software, so that I can perform my assigned tasks.

As a User, I want to get updates on my ticket progress, so that I can keep track of my ticket.

Uh oh!

Search results

As a user, I might want to reopen a ticket to a similar or same issue I am having that is already marked as solved but the solution or method of fixing didn't work for me

[Feature]: As a user, I might see issues I once had and found a way to solve it and try and help other users out, even if I am not a technician.

as a user, I would llike to see constant updates on my issue. Preferably see what the technicians are doing to my machine.

As a student, I want to indicate whether my issue has been resolved, so that my issue does not get closed before it is fully resolved.

As a Employee, I want to download and install approved software, so that I can perform my assigned tasks.

As a User, I want to get updates on my ticket progress, so that I can keep track of my ticket.