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178 changes: 150 additions & 28 deletions content/docs/plans-and-billing.mdx
Original file line number Diff line number Diff line change
@@ -1,44 +1,165 @@
---
title: Plans & Billing
description: Mogplex plans and billing documentation is coming soon. This page is the stable home for plan, entitlement, usage, invoice, and billing setup docs.
description: Compare Mogplex plans and costs. Learn how to manage credit, payment methods, and invoices.
---

import { Callout } from 'fumadocs-ui/components/callout';

Mogplex plans and billing docs are coming soon.
Use this guide to choose a plan and understand each charge. For current account
details, open [Settings → Billing](https://mogplex.com/settings/billing).

This page is a placeholder so pricing, entitlement, usage-limit, invoice, and
billing setup links have a stable home while the billing surface ships.
## Individual plans

<Callout title="Coming soon">
Detailed plan comparison, account billing, included model usage, managed
sandbox access, usage limits, invoices, payment method management, and team
billing controls will be documented here when they are available.
</Callout>
Each Individual plan includes one named user, parallel agent runs, Storage, and
a monthly inference-credit grant.

| Plan | Monthly price | Annual price | Parallel agent runs | Storage | Inference credit each month |
| --- | ---: | ---: | ---: | ---: | ---: |
| Pro | $20 | $204 | 5 | 1 GB | $20 |
| Plus | $100 | $1,020 | 25 | 5 GB | $100 |
| Max | $200 | $2,040 | 50 | 10 GB | $200 |

Annual plans save 15 percent. Stripe bills the full annual price once each year.
Mogplex adds the included inference credit each month. This also applies to
annual plans.

Business and Enterprise plans use custom capacity, invoiced billing, and
contract terms. Email [enterprise@mogplex.com](mailto:enterprise@mogplex.com)
to discuss a company plan.

See [Mogplex pricing](https://mogplex.com/pricing) for the public pricing page.

## Inference credit

$1 of inference credit pays for $1 of model usage at the model provider price.
Included credit resets each month. Purchased credit never expires.

Billing offers these one-time purchases:

- Pay $1 and get $1 of inference credit.
- Pay $10 and get $10 of inference credit.
- Pay $25 and get $25 of inference credit.
- Pay $100 and get $100 of inference credit.
- Pay $250 and get $250 of inference credit.
- Pay $500 and get $500 of inference credit.
- Pay $1,000 and get $1,000 of inference credit.

Mogplex uses included credit before purchased credit. The **Available now**
amount excludes money reserved for work that is still in progress.

To add credit:

1. Open **Settings → Billing**.
2. Find **Add inference credit** below the current plan.
3. Select an amount.
4. Complete the Stripe checkout.

The new balance appears after Stripe confirms the payment.

## Hosted usage rates

Mogplex shows recent usage costs in Billing. These costs use the available
inference-credit balance.

| Usage | Rate |
| --- | ---: |
| Model inference | Model provider price, with no markup |
| Managed services | 1.25 times the provider cost |
| Sandbox runtime | $0.0075 per minute |
| Sandbox transfer | $0.19 per GB |

Managed services include Trigger.dev, functions, email, storage operations,
and transfer. Mogplex charges for sandbox runtime only while a hosted sandbox
runs.
Snapshots also count toward Storage.

If you add your own AI Gateway or model-provider key, that provider bills the
model calls. Mogplex still lists non-AI hosting costs separately.

## Parallel agent runs

Mogplex is moving to managed billing for hosted work. That means hosted model
access and sandbox access come from the Mogplex account plan rather than
external model credentials or external sandbox accounts.
Parallel agent runs are active runs that work at the same time for one billing
account. Pending work does not use a run slot.

## What will live here
When all slots are in use, new work waits for a slot. A slot becomes available
when a run finishes or you stop one.

- plan tiers and included usage
- how hosted runs, CLI runs, and account usage are counted
- where admins manage payment methods and invoices
- how usage limits and overages behave
- how managed model and sandbox access are included in each plan
- which roles can view or change billing state
Billing shows the plan limit as a static entitlement. It does not show a live
usage meter. Use the active-run surfaces to see current work and find the
runs that use slots.

## What to use today
If your account can buy more parallel agent runs, Billing shows these recurring
add-ons:

- Use [Settings](/web/settings) for account setup, access tokens,
connections, and shared preferences.
- Use [Available Models](/web/models) for model availability, enabled models,
defaults, account access, and CLI sync behavior.
- Use [Observability](/web/observability) to inspect run health, model calls,
tokens, and estimated cost.
- Use [CLI Cost & Usage](/cli/reference/cost-and-usage) for local cockpit
token and cost reporting.
| Add-on | Price |
| --- | ---: |
| 10 more parallel agent runs | $5 per month, per quantity |
| 50 more parallel agent runs | $15 per month, per quantity |

Some accounts cannot buy new parallel-run add-ons. Billing only shows the
actions available for the selected account.

## Storage add-ons

Storage add-ons increase retained storage. The plan stays the same.

| Add-on | Price |
| --- | ---: |
| 1 GB | $2 per month, per quantity |
| 10 GB | $15 per month, per quantity |
| 50 GB | $60 per month, per quantity |
| 100 GB | $100 per month, per quantity |

For each capacity change, Billing shows the new limit, monthly change, amount
due now, and effective date before confirmation. Increases take effect after
payment. Decreases and cancellations take effect at the end of the billing
period.

## Manage the subscription

The current-plan card shows:

- the monthly plan cost
- whether Stripe bills the plan monthly or yearly
- the next due date
- the plan's parallel-run capacity
- the protected payment-method summary
- recent invoices

For an annual plan, **Monthly plan cost** shows the annual price divided by 12.
Stripe still bills the full annual amount on the due date.

Select **Manage plan** to open the Stripe billing portal. Use the portal to
change or cancel the plan. Plan changes and cancellations take effect at the
end of the current billing period.

## Payment methods and invoices

Mogplex shows only the card brand, last four digits, and expiration date. It
does not display or store the full card number in the Billing page.

Select **Update payment method** to make changes in Stripe. Mogplex creates an
invoice for each plan payment, add-on payment, and inference-credit payment.

Billing shows the latest 20 invoices. Select an invoice number to open its
hosted invoice or PDF. Select **View all invoices** to open the complete Stripe
history.

Only the personal account owner or a company owner or admin can manage billing.
Other company members cannot view protected card and invoice details.

## Get billing help

Email [support@mogplex.com](mailto:support@mogplex.com) for billing help. Include
the account name, invoice number, charge date, and charge amount when available.
Do not send a full card number, security code, password, API key, or access
token.

<Callout title="Check the selected account">
Billing follows the personal or company account selected in Mogplex. Confirm
the account name at the top of Billing before you report an invoice that you
cannot find or an incorrect balance.
</Callout>

## Read next

Expand All @@ -47,4 +168,5 @@ external model credentials or external sandbox accounts.
<Card title="Available Models" href="/web/models" />
<Card title="Observability" href="/web/observability" />
<Card title="CLI Cost & Usage" href="/cli/reference/cost-and-usage" />
<Card title="Support" href="/support" />
</Cards>
10 changes: 9 additions & 1 deletion content/docs/support.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -13,6 +13,7 @@ repo coverage, routing, execution, and local CLI state.

| Symptom | Start here |
| --- | --- |

Copy link
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Warning: Incomplete docs repo link correction in support.mdx

The PR description says it corrects the docs repository link, and the diff does change one occurrence in the "Docs issues" section from webrenew/mogplex-docs to Mogplex/docs. However, the same file's symptom table still contains the old link: [Docs source](https://github.com/webrenew/mogplex-docs) on the "A doc link or claim looks wrong" row (line 15 in the symptom table). This leaves the file inconsistent — two references to the docs repo, one pointing to Mogplex/docs and one still pointing to webrenew/mogplex-docs. Users following the symptom table link will land on the wrong repository. Since this PR's scope explicitly includes correcting the docs repo link and it touches this exact section of the file, the second occurrence should be updated in the same change.

| A charge, invoice, credit balance, payment method, or due date looks wrong | [Plans & Billing](/plans-and-billing), then email [support@mogplex.com](mailto:support@mogplex.com) |
| Repo is visible but GitHub events do not start work | [GitHub](/integrations/github) and [Installations](/web/installations) |
| A model is missing from a picker or CLI run | [Available Models](/web/models) and [Model Selection and Cost](/guides/model-selection-and-cost) |
| Hosted run cannot call an external service | [Connections and MCP](/configure-and-extend/connections-and-mcp), [Settings](/web/settings#connections), and [Connection Scope and Overrides](/web/guides/connection-scope-and-overrides) |
Expand Down Expand Up @@ -60,10 +61,17 @@ When you ask someone else to help diagnose a Mogplex issue, include:
- the first error message, status, or failed API response, not only the last
retry

For billing help, include the account name, invoice number, charge date, and
charge amount when available. Do not send a full card number, security code,
password, API key, or access token.

Email [support@mogplex.com](mailto:support@mogplex.com) after you collect these
details.

## Docs issues

The docs source lives in
[webrenew/mogplex-docs](https://github.com/webrenew/mogplex-docs). If a page is
[Mogplex/docs](https://github.com/Mogplex/docs). If a page is
stale, missing a route, or points at the wrong product surface, use the page's
GitHub link or the repository itself as the source path for a docs fix.

Expand Down
12 changes: 11 additions & 1 deletion content/docs/web/settings.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -101,7 +101,17 @@ normal hosted work. If a model picker is empty or a sandbox cannot launch
because access is missing, check the account plan or entitlement state before
editing agents, prompts, or repo launch settings.

See [Plans & Billing](/plans-and-billing) for the stable billing entry point.
The Billing section shows the monthly plan cost, next due date, protected card
summary, and recent invoices. It also lets an authorized owner or admin update
the payment method, open the complete invoice history, buy inference credit,
and manage available capacity add-ons.

The plan's parallel-run value is a static entitlement, not a live usage meter.
Use the active-run surfaces to see current work. New work waits when all run
slots are in use.

See [Plans & Billing](/plans-and-billing) for current prices, credit rules,
capacity definitions, invoices, payment methods, and billing support.

## GitHub App coverage details

Expand Down