Guardrails: Implementing Guardrails on Glific

[PritamSGB]

Is your feature request related to a problem?
We need to implement guardrails on Glific to ensure compliance and relevance. Without these guardrails, there’s a risk of mishandling PII and inappropriate content.

Describe the solution you'd like

• Implement PII protection
• Establish topic relevance filters
• Create a ban list
• Develop a slur list

Comments:

• To be picked for Engineering implementation after Evals
• Pritam to come with Product specs by then

Original issue

• Guardrails on Glific
• PII, Topic relevance, Ban list, Slur list to start with ?

Comments: - To be picked for Engineering implementation after Evals

• Pritam to come with Product specs by then