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hilmimuktitama/README.md

Hilmi Muktitama

Senior Technical Program Manager focused on B2B SaaS platform delivery, customer data/CDP foundations, AI automation readiness, and evidence-first program operations.

I turn cross-squad delivery complexity into source-backed plans, release gates, risk/dependency hygiene, and stakeholder-ready decisions.

Portfolio | LinkedIn | Email | GitHub

Focus

  • B2B SaaS platform readiness across billing, permissions, navigation, migration, and rollout gates.
  • Customer data and CDP delivery across profiles, activity, segmentation, notes, migration, and customer intelligence foundations.
  • AI automation readiness across chatbot service migration, knowledge-source operations, reporting, and AI agent rollout foundations.
  • Evidence-first program systems for source-backed tracking, runbooks, risk registers, release checklists, and safe public artifacts.

Flagship: Truth Tools

Suite-level framing: Truth Tools is an evidence-first technical-program reliability toolkit combining provenance-preserving evidence intake, defensible timeline compilation, agent-guided status synthesis, and deterministic pre-publication review.

Conceptual flow: Program Truth emits the canonical StatusArtifact v2 directly from evidence and planning inputs; Truth Tools is the deterministic review gate for artifact quality and explicit health-consistency review. It does not independently determine program health.

It brings together three components:

  • Capture Truth — provenance-preserving evidence intake with candidate derivation. Source provenance, unreviewed candidates, and explicit portable-review gates remain visible. Repository
  • Program Truth — explicit assessment and evidence synthesis across delivery sources, with no bundled connectors. Repository
  • Timeline Truth — locator-only compilation for canonical handoff and schedule-drift visibility, without inventing missing dates, owners, or dependencies. Repository

Truth Tools repository | Live demo | Portfolio case study

How I Work

  • Start with source material before writing status.
  • Keep risks, blockers, owners, dates, and assumptions explicit.
  • Separate public artifacts from private operational detail.
  • Build lightweight tooling when repeated coordination work deserves a system.
  • Translate messy delivery reality into decisions leaders and squads can act on.

Current Direction

I am investing in TPM and operator workflows that make AI-assisted delivery safer: better evidence intake, visible uncertainty, and reviewable outputs.

Contact

For roles or collaboration where program/product delivery matters: hilmimukti@gmail.com, LinkedIn, or Portfolio.

@hilmimuktitama's activity is private