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2 changes: 1 addition & 1 deletion source/collecting_data_multiple_languages.md
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Expand Up @@ -64,7 +64,7 @@ By default, form links copied from KoboToolbox open in the form’s default lang
After collecting data in multiple languages, KoboToolbox allows you to view and export your data in any language included in your form.

<p class="note">
<strong>Note:</strong> If you are collecting audio responses in multiple languages, you can transcribe and translate those responses using KoboToolbox’s automatic transcription and translation features. To learn more, see <a href="https://support.kobotoolbox.org/transcription-translation.html">Transcription and translation of audio responses</a>.
<strong>Note:</strong> If you are collecting audio responses in multiple languages, you can transcribe and translate those responses using KoboToolbox’s automatic transcription and translation features, either individually or in bulk. To learn more, see <a href="https://support.kobotoolbox.org/transcription-translation.html">Transcription and translation of audio responses</a>.
</p>

### Viewing data in different languages in the Table view
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2 changes: 1 addition & 1 deletion source/data_analysis.md
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Expand Up @@ -39,7 +39,7 @@ KoboToolbox also provides a built-in **Map view** for submissions that include G

KoboToolbox’s natural language processing tools help you **transcribe, translate, and analyze qualitative data.** This can help turn open-ended audio responses into clearer, more usable insights.

You can process and analyze audio responses directly in the user interface, then save transcripts, translations, summaries, categories, and other analysis results as new columns in your dataset.
You can process and analyze audio responses directly in the user interface, then save transcripts, translations, summaries, categories, and other analysis results as new columns in your dataset. Transcription and translation can be done at the individual submission-level or in bulk.

![Qualitative data analysis](images/data_analysis/qual.png)

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88 changes: 81 additions & 7 deletions source/transcription-translation.md
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Expand Up @@ -6,10 +6,10 @@

KoboToolbox’s natural language processing tools help you collect, manage, and analyze qualitative data more effectively. These tools include automatic speech-to-text transcription and machine translation, which can prepare audio responses for [automated qualitative analysis](https://support.kobotoolbox.org/qualitative_analysis.html).

This article covers how to transcribe audio responses and translate transcripts, including supported languages and usage limits for automatic options.
You can transcribe and translate individual responses or process multiple submissions in bulk from the data table. This article covers how to transcribe audio responses and translate transcripts individually or in bulk, including supported languages and usage limits for automatic options.

<p class="note">
<strong>Note</strong>: Automatic transcription and translation may not be available for <a href="#language-list">all languages</a>. For these languages, only manual transcription and translation are possible.
<strong>Note</strong>: Automatic transcription and translation may not be available for <a href="#supported-languages-for-transcription-and-translation">all languages</a>. For these languages, only manual transcription and translation are possible.
</p>

## Collecting audio responses
Expand All @@ -25,11 +25,11 @@ Before transcribing or translating audio responses, you need to collect audio da
After transcribing and translating audio responses, the original transcript for your audio files and all translated text are added as new data columns in the data table and can be [downloaded](https://support.kobotoolbox.org/export_download.html) alongside your survey data.


## Adding audio transcripts
## Transcribing individual audio files

![Adding automatic transcriptions example](images/transcription_translation/transcription.png)

To start transcribing your audio responses:
To start transcribing individual audio responses:

1. Open your project and navigate to **DATA > Table**.
2. Click the **Open** button next to the audio response you would like to transcribe.
Expand All @@ -43,10 +43,44 @@ To start transcribing your audio responses:
- If you click **DONE**, you will be taken back to the data table view, where a new column containing the transcript will have been added.

<p class="note">
<strong>Note</strong>: Automatically generated transcripts and translations must be saved to prevent data loss. Navigating away from the page without saving will result in losing the data.
<strong>Note</strong>: Automatically generated transcripts and translations must be saved to prevent data loss. Navigating away from the page without saving may result in losing the data.
</p>

## Adding translations
## Transcribing audio files in bulk

You can automatically transcribe audio recordings from multiple submissions at once from the data table.

To transcribe audio responses in bulk:

1. Open your project and navigate to **DATA > Table.**
2. Select the submissions you want to transcribe using the checkboxes on the left.
3. In the column containing the audio recordings you want to transcribe, click the arrow in the column header.
4. Click **Transcribe selected audio files.**
5. Select the language and region, then click **Start transcription.**

![Bulk transcribe audio files](images/transcription_translation/bulk_transcribe_files.png)

The completed transcripts are added to a new column in the data table and marked as ready for review.

### Reviewing and approving transcripts

Reviewing automated transcripts to confirm that they accurately reflect the audio recordings helps ensure that the data is reliable and ready for analysis or translation.

To review and approve an individual transcript:

1. Click **Review.**
2. Make any necessary edits.
3. Save the transcript and move to the next one.

To approve multiple transcriptions at once:

1. Select the relevant submissions using the checkboxes on the left.
2. In the transcript column, click the arrow in the column header.
3. Click **Approve all selected.**

![Bulk approve transcriptions](images/transcription_translation/bulk_approve_transcripts.png)

## Translating individual transcripts

![Adding automatic translations example](images/transcription_translation/translation.png)

Expand All @@ -65,10 +99,46 @@ Once you have a completed transcript for your audio response, you can add transl
<strong>Note</strong>: Audio files can only contain a single transcript, but each transcript may have multiple translations.
</p>

## Language list
## Translating transcripts in bulk

You can also automatically translate multiple transcripts at once from the data table.

To translate transcripts in bulk:

1. Ensure your project contains completed audio transcripts.
2. Open your project and navigate to **DATA > Table.**
3. Select the submissions containing the transcripts you want to translate using the checkboxes on the left.
4. In the transcript column you want to translate, click the arrow in the column header.
5. Click **Translate selected transcriptions.**
6. Search for and select the target language, then click **Create translations.**

![Bulk translate transcriptions](images/transcription_translation/bulk_translate_transcriptions.png)

The completed translations are added to a new column in the data table and marked as ready for review.

### Reviewing and approving translations

To review and approve an individual translation:

1. Click **Review.**
2. Make any necessary edits.
3. Save the translation and move to the next one.

To approve multiple translations at once:

1. Select the relevant submissions using the checkboxes on the left.
2. In the translation column, click the arrow in the column header.
3. Click **Approve all selected.**


## Supported languages for transcription and translation

KoboToolbox's natural language processing features integrate automated speech recognition (ASR) and machine translation (MT) capabilities provided by Google Cloud Compute, which currently offers **automatic transcription in 80 languages** (with 145 regional variants) and **automatic translation in 129 languages**.

<p class="note">
<strong>Note:</strong> Audio files and transcripts are only sent to Google Cloud Compute for the time needed to complete the transcription and translation. They are not stored by the external service after processing or used to improve the service.
</p>

For manual transcription or translation, you can select from approximately 7,000 languages based on the ISO 639-3 comprehensive list, maintained by SIL International (filtered for "living languages"). If a language supports ASR or MT, you can choose between **manual** and **automatic** methods. For other languages, only the **manual** method is available.

<p class="note">
Expand All @@ -86,6 +156,10 @@ Community Plan users can use up to **10 minutes of automatic speech-to-text tran

If you need more transcription or translation capacity, you can [upgrade](https://www.kobotoolbox.org/pricing/) to a plan with a higher quota or [purchase](https://support.kobotoolbox.org/account_settings.html#add-ons) a **Natural Language Processing (NLP) Package** add-on. ​​Add-ons are available based on your data processing needs, starting at $9.95 for 100 additional transcription minutes and 60,000 additional translation characters. You can always continue transcribing and translating audio responses manually with no usage limit.

<p class="note">
<strong>Note:</strong> Automatic processing counts toward these limits regardless of whether files are processed individually or in bulk.
</p>

## Troubleshooting

<details>
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2 changes: 1 addition & 1 deletion source/welcome.md
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Expand Up @@ -82,7 +82,7 @@ To learn more about managing your KoboToolbox data, see <a href="https://support
Identify and share insights with KoboToolbox’s built-in reports, interactive maps, and qualitative data tools.

* **Custom reports:** Visualize data with [custom reports](https://support.kobotoolbox.org/creating_custom_reports.html) and interactive maps.
* **Automated transcription and translation:** Use automated features to [transcribe and translate](https://support.kobotoolbox.org/transcription-translation.html) audio responses and qualitative data.
* **Automated transcription and translation:** Use automated features to [transcribe and translate](https://support.kobotoolbox.org/transcription-translation.html) audio responses and qualitative data, individually or in bulk.
* **Qualitative analysis:** Use AI-assisted [qualitative analysis](https://support.kobotoolbox.org/qualitative_analysis.html) features to identify themes and patterns in audio responses.

![Transcribe](/images/welcome/transcribe.png)
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