MEDIA2_PTZ-1-1-3 PTZ CONTINUOUS MOVE & STOP USING MEDIA2 PROFILE. Questions regarding the response of step 18.

[Joshua-8351]

Hi Expert,

I’m seeing two different results for this response. The only difference seems to be the final position after zooming. Despite all other statuses being identical, why is position = 0 flagged as an error while position = 2 is considered correct?

Response 1: position = 0
18
Get PTZ Status
2026-04-24T05:23:33.6895276Z
2026-04-24T05:24:03.796683Z
Get PTZ Status
POST /onvif/PTZ HTTP/1.1
Host: 192.168.31.197:8080
Content-Type: application/soap+xml; charset=utf-8
Authorization: Digest username="admin",realm="IPcam",qop="auth",algorithm=MD5,uri="/onvif/PTZ",nonce="69eafe2acb816f68f2b3",nc=00000003,cnonce="A8C7A2FF5DC361E569797C21A407C496",opaque="ecf6b57b",response="a7c0b9db977b80f1cd61c80da1e2c060"
Content-Length: 337

<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope">
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<GetStatus xmlns="http://www.onvif.org/ver20/ptz/wsdl">
<ProfileToken>ab_profile_0</ProfileToken>
</GetStatus>
</s:Body>
</s:Envelope>
HTTP/1.1 200 OK
Server: gSOAP/2.8E
X-Frame-Options: SAMEORIGIN
Content-Type: application/soap+xml; charset=utf-8
Content-Length: 2568
Date: Fri, 24 Apr 2026 05:23:25 GMT

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:chan="http://schemas.microsoft.com/ws/2005/02/duplex" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:c14n="http://www.w3.org/2001/10/xml-exc-c14n#" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:saml1="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#" xmlns:wsc="http://docs.oasis-open.org/ws-sx/ws-secureconversation/200512" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:fc="http://www.onvif.org/ver20/analytics/humanface" xmlns:bd="http://www.onvif.org/ver20/analytics/humanbody" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:tr2="http://www.onvif.org/ver20/media/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl" xmlns:xs="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<tptz:GetStatusResponse>
<tptz:PTZStatus>
<tt:Position>
<tt:Zoom x="0" space="http://www.onvif.org/ver10/tptz/ZoomSpaces/PositionGenericSpace">
</tt:Zoom>
</tt:Position>
<tt:MoveStatus>
<tt:Zoom>IDLE</tt:Zoom>
</tt:MoveStatus>
<tt:UtcTime>1970-01-01T00:00:00Z</tt:UtcTime>
</tptz:PTZStatus>
</tptz:GetStatusResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Passed


19
Check if GetStatus returned all supported statuses are equal to IDLE
2026-04-24T05:24:03.796683Z
2026-04-24T05:24:03.796683Z
GetStatus returned not all supported statuses are equal to IDLE
Failed

Response 2: position = 2
18
Get PTZ Status
2026-04-24T10:28:19.7677897Z
2026-04-24T10:28:19.8146279Z
Get PTZ Status
POST /onvif/PTZ HTTP/1.1
Host: 192.168.31.196:8080
Content-Type: application/soap+xml; charset=utf-8
Authorization: Digest username="admin",realm="IPcam",qop="auth",algorithm=MD5,uri="/onvif/PTZ",nonce="69eb45b9cb81da045b7d",nc=00000002,cnonce="21F10B3D31C0ABCF64FE03549FAD0C7F",opaque="759510fc",response="d94982284e3a50e09478eddb4c6c84be"
Content-Length: 337

<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope">
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<GetStatus xmlns="http://www.onvif.org/ver20/ptz/wsdl">
<ProfileToken>ab_profile_0</ProfileToken>
</GetStatus>
</s:Body>
</s:Envelope>
HTTP/1.1 200 OK
Server: gSOAP/2.8E
X-Frame-Options: SAMEORIGIN
Content-Type: application/soap+xml; charset=utf-8
Content-Length: 2568
Date: Fri, 24 Apr 2026 10:28:14 GMT

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:chan="http://schemas.microsoft.com/ws/2005/02/duplex" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:c14n="http://www.w3.org/2001/10/xml-exc-c14n#" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:saml1="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#" xmlns:wsc="http://docs.oasis-open.org/ws-sx/ws-secureconversation/200512" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:xmime="http://tempuri.org/xmime.xsd" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:fc="http://www.onvif.org/ver20/analytics/humanface" xmlns:bd="http://www.onvif.org/ver20/analytics/humanbody" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:tan="http://www.onvif.org/ver20/analytics/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:tr2="http://www.onvif.org/ver20/media/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl" xmlns:xs="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<tptz:GetStatusResponse>
<tptz:PTZStatus>
<tt:Position>
<tt:Zoom x="2" space="http://www.onvif.org/ver10/tptz/ZoomSpaces/PositionGenericSpace">
</tt:Zoom>
</tt:Position>
<tt:MoveStatus>
<tt:Zoom>IDLE</tt:Zoom>
</tt:MoveStatus>
<tt:UtcTime>1970-01-01T00:00:00Z</tt:UtcTime>
</tptz:PTZStatus>
</tptz:GetStatusResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>
Passed


19
Check if GetStatus returned all supported statuses are equal to IDLE
2026-04-24T10:28:19.8302494Z
2026-04-24T10:28:19.8302494Z
Check if GetStatus returned all supported statuses are equal to IDLE - OK
Passed

[MariaYa0091]

Hello!

We tried to reproduce the issue and in our case with the same response the test is passed independently on coordinates.

The described behavior could be with how much GetStatus response takes time. If it takes 30 seconds + operation delta (which could be the case for debugging), long waiting could cause the test to be failed even if status returned afterwards.

If this does not help could you please share the full log by using the following:

• Run the test with failed result
• Select the test at he tree
• Press Save-> Save current

[Joshua-8351]

Hi @MariaYa0091 ,

Thank you for your reply.
Success and failure records are attached as files.
Could you please check it ?
Thanks.

Joshua

Device test tool version: 24.12 rev. 270
MEDIA2_PTZ-1-1-3 fail case.xml
MEDIA2_PTZ-1-1-3 pass case.xml

[MariaYa0091]

Thank you for the provided logs.

There are two points that resulted in this situation:

GetStatus response time

• In PASSED case GetStatus response returned in less then a second
• In FAILED case GetStatus response returned it is about 30 seconds

Such difference is alarming. Please note that GetStatus shall not wait for movement to stop. It is just returns current state. And it is Client task to poll the request until needed status is received.

Invalid PTZ configuration options

Currently PTZConfigurationOptions contains the following:

        <tt:PTZTimeout>
          <tt:Min>PT0S</tt:Min>
          <tt:Max>PT0S</tt:Max>
       </tt:PTZTimeout>

This values is applied at movement commands. And since the only allowed valued is 0 (which is invalid), the DTT sends ContinuousMove request with 0 timeout:

<?xml version="1.0" encoding="utf-8"?>
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope">
  <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
    <ContinuousMove xmlns="http://www.onvif.org/ver20/ptz/wsdl">
      <ProfileToken>ab_profile_0</ProfileToken>
      <Velocity>
        <Zoom x="-1" space="http://www.onvif.org/ver10/tptz/ZoomSpaces/VelocityGenericSpace" xmlns="http://www.onvif.org/ver10/schema" />
      </Velocity>
      <Timeout>PT0S</Timeout>
    </ContinuousMove>
  </s:Body>
</s:Envelope>

And then expects that device stop movement in 0 seconds (+ some delay).

So to fix the situation:

1. You need to fix PTZTimeout in PTZConfigurationOptions
2. If there is waiting for the end of movement in GetStatus, this to be fixed as well

I also notice that you returns the following:

          <tt:AbsoluteZoomPositionSpace>
            <tt:URI>http://www.onvif.org/ver10/tptz/ZoomSpaces/PositionGenericSpace</tt:URI>
            <tt:XRange>
              <tt:Min>0</tt:Min>
              <tt:Max>6</tt:Max>
            </tt:XRange>
          </tt:AbsoluteZoomPositionSpace>

Value 6 is invalid. Provided space is normalized space and should not be above 1.
You could find the details at ONVIF PTZ Specification, Section 5.7.1.3 Generic zoom position space.

Please let me know if you have questions.