A beautiful, cross-platform, encrypted password manager 🔐
A simple, cross-platform password manager created with Flutter.
Tier 1 helpdesk lab: osTicket on Linux, integrated with Active Directory, with four end-to-end case studies.
Hands-on enterprise IT infrastructure and cybersecurity portfolio featuring Windows administration, Active Directory, Microsoft Entra ID (IAM), PowerShell automation, networking, Windows Server, Splunk SIEM, and endpoint security across 24 documented labs.
Macintosh Remediation Application for Remote Repairs
Customizable Desktop Support Image Control Panel
Professional portfolio showcasing 15+ years of experience in Technical Operations, IT Infrastructure, Industrial Electrical Engineering, Field Service Engineering, Linux Administration, Networking, VoIP Systems, and Manufacturing Operations.
Sample help desk ticket documentation showing issue summaries, troubleshooting steps, resolutions, and escalation notes.
Simulated IT support incident involving user account lockout and network connectivity restoration on Windows 11.
A practical networking guide covering home and small office network setup, Wi-Fi configuration, router management, connectivity troubleshooting, and basic network documentation.
Hands-on Level 1 IT support lab: 20 troubleshooting runbooks, 10 safe PowerShell scripts, and a device asset inventory for Windows endpoints and small-office networking. Fictional data, safe to share.
Beginner PowerShell scripts for IT support tasks including system information, connectivity testing, services, and disk checks.
Lab 1: Ticket-style IT support labs with Windows, Linux, networking, and structured troubleshooting evidence
PowerShell-based Windows maintenance utility for updates, cleanup, backups, logging, and routine system administration tasks.
Microsoft Intune and Entra ID endpoint management lab for Windows device enrollment, compliance policy validation, configuration profile assignment, app deployment, and demo documentation.
A practical IT support guide covering printer installation, peripheral configuration, driver management, device troubleshooting, and user support procedures.
A practical IT support knowledge base documenting common user issues, troubleshooting procedures, solutions, and technical support documentation.
GitHub profile README showcasing IT Support, Service Desk, Desktop Support, Microsoft 365, Active Directory, networking, PowerShell, Linux, cybersecurity awareness, troubleshooting, and technical documentation projects.
A practical Windows installation and configuration guide documenting setup steps, system configuration, drivers, updates, and troubleshooting practices for IT support environments.
A professional curated collection of essential IT Support and Helpdesk tools for system maintenance and troubleshooting.
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