[Customer Portal] Stop treating contract expiry as suspension - #1880
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Rashmika998 merged 1 commit intoSep 21, 2026
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A project whose end date had passed was treated exactly like a suspended one: the portal showed the suspension notice instead of the project, hid the Get Help menu, and both backends refused case creation. Customers were therefore locked out of their own project the moment a contract lapsed, including from raising the case needed to sort the renewal out. Per customer request, only an explicit Suspended closure state restricts a project now. An expired project behaves exactly like an active one. Reverts the end-date half of wso2-open-operations#1699 in all three layers that implemented it independently, so they cannot disagree: - webapp: isProjectSuspended takes closureState alone; isProjectContractEnded is removed, having had no other caller. - backend-v2: isProjectSuspendedOrExpired becomes isProjectSuspended and drops the EndDate comparison. - backend: the same change in utils.bal, and the Ballerina helper isProjectContractEnded is removed along with its now-unused time import. Reverting only the banner would have been worse than leaving it alone: the customer would see a normal portal and then get an unexplained 403 on create, so the backends had to move with it. Suspension itself is untouched and still covered by its own tests on every layer. The three tests that asserted the expiry behaviour now assert the opposite rather than being deleted, so the reverted behaviour stays pinned.
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Understand this PR’s impact Explore downstream dependencies and potential security impact with Blast Radius. 📝 WalkthroughWalkthroughThe change removes contract end-date checks from project suspension logic. Backend case creation and frontend portal guards now restrict only projects with a suspended closure state. Tests now expect expired, non-suspended projects to remain accessible. ChangesProject suspension eligibility
Priority: ➖ Normal Estimated code review effort: 3 (Moderate) | ~20 minutes Change: Bug fix Suggested reviewers: Merge Risk: 🔵 Low · up to Restricted projects will still lose the Get Help entry even though only suspended projects should hide it. Update the visibility guard before merging. 🚥 Pre-merge checks | ✅ 5✅ Passed checks (5 passed)
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In `@apps/customer-portal/webapp/src/components/header/GetHelpDropdown.tsx`:
- Line 335: Update the GetHelpDropdown wrapper guard to use only
isProjectSuspended(projectDetails?.closureState), while retaining
isProjectRestricted in the menu-item visibility logic so restricted projects
hide Service Request and Security Report actions. Update the restricted-state
test to expect Get Help to render with only permitted menu items visible.
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📒 Files selected for processing (9)
apps/customer-portal/backend-v2/internal/handler/cases.goapps/customer-portal/backend-v2/internal/handler/cases_create_test.goapps/customer-portal/backend/service.balapps/customer-portal/backend/utils.balapps/customer-portal/webapp/src/components/header/GetHelpDropdown.tsxapps/customer-portal/webapp/src/layouts/ProjectGuard.tsxapps/customer-portal/webapp/src/layouts/__tests__/ProjectGuard.test.tsxapps/customer-portal/webapp/src/utils/__tests__/permission.test.tsapps/customer-portal/webapp/src/utils/permission.ts
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Rashmika998
approved these changes
Sep 21, 2026
rksk
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Sep 21, 2026
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Purpose
A project whose end date had passed was treated exactly like a suspended one: the portal showed the suspension notice instead of the project, hid the Get Help menu, and both backends refused case creation. Customers were locked out of their own project the moment a contract lapsed — including from raising the case needed to sort the renewal out. Per customer request, only an explicit
Suspendedclosure state restricts a project now.Goals
Approach
The expiry check existed in three parallel places, each falling through from
suspendedto an end-date comparison. Reverting only the banner would have been worse than leaving it alone — the customer would see a normal portal and then get an unexplained 403 on create — so all three moved together.src/utils/permission.ts):isProjectSuspendedtakesclosureStatealone.isProjectContractEndedis removed, having had no other caller. Both call sites (ProjectGuard,GetHelpDropdown) updated.internal/handler/cases.go):isProjectSuspendedOrExpiredbecomesisProjectSuspendedand drops theEndDatecomparison.utils.bal,service.bal): the same change, plus removal of the BallerinaisProjectContractEndedhelper and its now-unusedtimeimport.The three tests that asserted the expiry behaviour now assert the opposite rather than being deleted, so the reverted behaviour stays pinned.
User stories
As a customer whose contract has lapsed, I can still open my project and raise a support case, so I can arrange a renewal.
As a customer whose project has been explicitly suspended, I continue to see the suspension notice and cannot raise cases.
Release note
Customer Portal no longer treats a passed contract end date as a suspension; only an explicit Suspended closure state restricts a project.
Documentation
N/A — internal Customer Portal behaviour, no external doc surface affected.
Automation tests
permission.test.ts(18 passing),ProjectGuard.test.tsxandGetHelpDropdown.test.tsx(8 passing), and the backend-v2 handler suite includingTestCreateCase_ExpiredProject_Successand the unchangedTestCreateCase_SuspendedProject_Forbidden— all passing.closureState: "Open"), with the entity service stubbed so no case was created upstream:403 "suspended or contract-expired", request never reached the entity service201 Created, and the entity service did receive the createSuspended→403 "suspended project", correctly blockedActions,HeaderSwitchersSlot,ProjectSwitcher,SearchBar,AppLayout,useDarkMode) are unrelated to this change — the failing-file list is byte-identical with these changes stashed.Security checks
Test environment
tsc -bclean; affected vitest suites passing.go build,go vet,go test ./...all passing.bal build. Note: my local Ballerina distribution is 2201.13.4, not the required 2201.12.10, so the build rewroteDependencies.toml; that file is deliberately excluded from this PR. Worth a confirming build on the pinned distribution before merge.Summary by CodeRabbit